Retours et échanges

Portail de retours et d'échanges

Choisissez le portail correspondant au magasin où vous avez passé votre commande. Si vous n'êtes pas sûr, il s'agit de celui qui correspond à la devise de votre confirmation de commande.

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Retours et échanges

Free shipping* on orders over CAD $120, sent from our Canadian warehouse: processed in 1 to 2 business days and usually with you in 2 to 5 business days by standard shipping, with express available at checkout. Free returns* and free exchanges* for 30 days: one per order if the size is not right. Shoes must be returned undamaged and in new, resellable condition.

Start a return or exchange through our Returns Portal with your order number and email.

One free return or exchange per order within 30 days of delivery. Further returns or exchanges on the same order may carry a USD $10 return shipping fee.

Requests reviewed within 24 hours

Refunds processed within 36 hours of your return arriving

Funds usually appear within 10 business days

Shoes must be returned undamaged and in new, resellable condition. A suspected manufacturing fault is always assessed under warranty.

Read the full policy here.

Articles en liquidation et dernières démarques : les échanges sont gratuits ; les retours pour un remboursement sont assujettis à des frais d'expédition de 10 USD.

Consultez l'intégralité de la politique de retour